Order Catering +41 44 804 11 93 catering@jet-gourmet.com

Frequently Asked Questions


How can I order?

Via ordering-form

By telephone +41 44 804 11 93 
Mon-Fri: 6 am to 7 pm
Sat: 9 am to 3 pm
Sun: closed

By email catering@jet-gourmet.com

Via our handling agent Cat Air Service
By fax +41 43 816 08 09
Via email info@cat-airservice.com

How far in advance do I have to order?

We are happy to take your order up to 12 hours prior to the required delivery time.

How do I pay?

You can either pay when you pick up your order, or via the handling agent. The following methods of payment are accepted: credit card (Visa, MasterCard, Diners, American Express), debit card or cash.

How and where do I get my order?

  • Pick up your order in person from Cat’s Corner daily from 6 am to 7 pm, Saturday 9 am to 3 pm, Sunday closed.
  • Delivery to the aircraft by the handling agent from 6 am to 11 pm.

How can I make changes at short notice?

Call us at Cat’s Corner using the following number:

Phone: +41 44 804 11 93
Mon-Fri: 6 am to 7 pm
Sat: 9 am to 3 pm
Sun: closed

How long before delivery can I cancel my order?

It is possible to cancel without incurring costs up to 6 hours before the agreed delivery time. After this, we will charge up to 100% of the order. Cancellations are only accepted in writing.

How will the hot food be packaged?

In microwaveable dishes or containers.

How are soups delivered?

In microwaveable containers with lids.

 

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Telephone number for inquiries

+41 44 804 11 93

Mon-Fri: 6 am to 7 pm
Sat: 9 am to 3 pm
Sun: closed

Jet Gourmet Price List 2019

Download (German PDF)